Delivery for small items ordered over the phone or from our online store is charged at cost and usually completed through the ‘MyHermes’ courier collection service (within the UK only). This typically ranges from £2.95 to a maximum of £14.95 depending upon the item weight, size and value.
UPDATE APRIL 2020: DUE TO THE CURRENT CORONAVIRUS SITUATION WE ARE ABLE TO OFFER FREE LOCAL DROP-OFF TO POSTCODES SY1 – SY4 (and others by arrangement). SELECT ‘LOCAL PICK-UP’ OPTION AT CHECKOUT. DELIVERY WILL BE UP TO 7 DAYS FROM ORDER…
For faulty items or items not previously viewed in-store you have the right to return them (at your own expense) undamaged within 14 days of the order date. Delivery costs are not refundable unless the item is damaged or faulty sorry.
Local delivery of larger items (within 20 miles of Shrewsbury) can be arranged and will usually be charged at cost at our discretion and to our suggested timescale. Please contact us for more information.
Delivery of larger items can be arranged via a third party courier at your own risk. Typical costs for a large piece of furniture to London (for example) are around £40. Again, just contact us should you wish to discuss this option.
ORDERS BY TEXT TO 07946 573753 PREFERRED – we WILL call you back to take telephone payment. THANKS!